Categories



Informations

Specials

Newsletter

Conditions of sales

 

1. identity of the seller

WAAPOS.FR (our company) is a co., Ltd. to the share capital of 10 000 euros whose headquarters is located at 36 way of Aubagne 13600 CEYRESTE, registered at the Registre du Commerce and the companies of Marseille under the number 809 488 133 000 12, intra-Community VAT number: FR56809488133

2 application of the conditions

Les présentes conditions générales de vente (ci après appelées CGV) sont applicables à tous les produits et services vendus sur les sites de vente en ligne waapos.fr, waapos.com, waapos.be, waapos.ch, waapos.eu, propriétés légales de la SARL WAAPOS, 36 Chemin d’Aubagne 13600 CEYRESTE, - FRANCE.

The purchaser agrees that the information requested for the conclusion of the contract, or those addressed during its execution are transmitted electronically. The terms & conditions are made available on the sites, the Buyer acknowledges having taken knowledge of these conditions and agrees to submit in its relations with the seller. They shall apply without restriction to all commercial transactions by WAAPOS. For recall, as part of a sale to a professional, the relationship is framed by the commercial code and not part of consumption, for sales to individuals.


Accordingly, the Buyer acknowledges being perfectly informed that its approval of the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented on the shop's web site. Any order placed through the website www.waapos.com implies the full and unreserved acceptance of the present general conditions. The "per click" signifies acceptance.

The buyer has the faculty to save or edit the terms being specified that both the backup edition of this document are the sole responsibility.

They can be modified at any time and without notice by our company, the modifications being then applicable to all subsequent orders. The applicable terms and conditions are those in force on the day of the order.

3 commands

The essential characteristics of the product are indicated in the "product sheet". Our company can refresh, improve its plugs, remove its products from sale. You are informed of the availability of the product directly on the Sites. For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. Any order abnormal or bad faith, fraud or attempted fraud, any incident of payment of the price of a command can cause the removal or disabling of client account and/or refusal of the command.

4. proof of the transaction

 The computerized registers, preserved in the computer systems of the WAAPOS company in reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties. The archiving of order forms and invoices is carried out on a reliable and durable support which can be produced as proof.

5-prix

Prices are indicated in euros excluding taxes and are only valid on the date of sending the purchase order by buyer. They do not reflect the costs of delivery, invoiced in supplement, and indicated before the validation command. For deliveries outside the french territory, the provisions of the general tax code relating to VAT shall apply. Any order delivered outside metropolitan France may be subject to any taxes local, customs dues and fees for customs clearance at the time of delivery. Their acquittal is your responsibility and is your responsibility. Ask the competent authorities of the country of delivery.

The prices displayed include the provision of equipment. If you need phone support for installation or setting, we are able to respond. To do this, make you in our "services" section and choose the formula that fits your needs.

6. payment

We remind you that to validate your order involves the requirement to pay the price indicated, the total payment to be made when ordering your. The means of payment accepted by our society are particularly indicated on the websites.  At no time, payments may be considered as deposits or prepayments. The purchaser can never, on the grounds of a claim made by him, withhold all or a portion of the amounts owed by him, nor operate a clearing. For late payment of all or part of its term maturities, our company can by that fact alone and without any need for prior notice, immediately suspend the deliveries, unless the buyer can claim damages. In the context of the fight against fraud, our company may ask you to justify your identity, your home, and the means of payment used. In this case, the processing of your order will be carried out from receipt of these documents. The absence of receipt of these documents or in case of reception of evidence deemed non-compliant, the order may be cancelled and the account blocked.

7 shipment of the order

For any order placed before 12 noon, and whose products are available from stock, WAAPOS is committed to ship them the same day *. In the case of an order after 12 hours, and subject to the availability of products on stock, the order will be processed the next day morning *, then will follow the expedition. In the case of unavailability of the products on stock, our company undertakes to ship products ordered upon receipt in its premises in ordered references. If it proves that the product ordered is no longer available from the manufacturer, or out of stock, our company reserves the right to deliver an equivalent product, no extra charge to the customer. The products are delivered to the address indicated by the buyer on the order form. * (excluding weekend and holidays)

8 clause of reserve of property

Goods sold remain the property of the seller until full payment of their price in principal and interest. However the transfer of risk is carried out at the time of the removal of the delivery, the buyer will turn, if necessary, to the carrier in the event of anomaly. In addition, the customer agrees to provide all necessary care to guard and the conservation of the products as well as to take any useful insurance. The buyer undertakes to resell the goods concerned before their full payment. Finally, the client undertakes to notify immediately of any before it could be carried out on behalf a third party. 

9. ownership and use of the software 

The proposed software remain the property of the manufacturers. Only one or several licenses for use granted. The user may, in any form whatsoever, transfer them, grant them, implement page, communicate them lend even for free or reproduce them except for backup purposes. The client will maintain the property statements made in programs, the manual in good condition, and will ensure the confidentiality of the software. The buyer shall refrain to modify, in any manner whatsoever, the goods. He defended them forge, permit the infringement or to promote it, in any way whatsoever. Potential customers intermediate between WAAPOS and others, are required to include in their conditions of sale paragraph above or a text having the same scope. For businesses, it is recalled that the deductibility of VAT is subject, in principle, to the exclusive use of the hardware and software for professional purposes. 

10 because of the carrier delivery problems

The goods travel at the risk and peril of the recipient. The latter is required to check the condition of the goods at the delivery, in the presence of the carrier. Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken products...) will have to be imperatively indicated on the voucher in the form of "handwritten reserves", accompanied by the signature of the client.

To be admissible and release the buyer from liability, reserves must be clear, precise and explicit, especially in indicating the designations and quantities of items missing or damaged.
The buyer shall at the same time confirm this anomaly by addressing to the carrier within two (2) working days following the delivery date a mail recommended with acknowledgement of receipt Exhibitor such claims. The buyer will have to transmit copy of this mail by mail or simple mail to: WAAPOS - 36 Aubagne 13600 CEYRESTE path. Email: contact@waapos.com  . Non compliance with this procedure will result in the rejection of any claim for compensation. The transfer of risk takes place at the departure of the goods.

11 contact and after sales service

For inquiries, we invite you to contact our services by email to the address contact@waapos.com  by calling 04.83.43.04.43 or by writing to us at SARL WAAPOS, 36 path of Aubagne 13600 CEYRESTE

12 errors of delivery

Buyer must make to society WAAPOS the day of delivery or no later than the first business day following the delivery, any complaint of error of delivery and/or nonconformity of the products in kind or in quality compared to the indications appearing on the order form. Any complaint formulated beyond this period will be rejected. The formulation of this claim to the company WAAPOS will have to be made by mail contact@waapos.com  Any claim not made in the rules defined above and within the time limits will not be taken into account and shall relieve the company WAAPOS from liability vis-à-vis the buyer.  On receipt of the claim, our company will issue a number of exchange of the product (s) concerned (s) and will communicate it by e-mail, fax or by telephone to the buyer. This return authorization number must appear clearly on the package. Any package does not include this number will be systematically refused.

Any product for Exchange or refund must be returned to the WAAPOS company as a whole and in its packing of origin, in Colissimo Recommandé à l'adresse suivante: WAAPOS 36 Aubagne 13600 CEYRESTE path

Shipping costs are charged to the company WAAPOS, except in the case where it would prove that the taken again product does not match the declaration of origin made by the purchaser in the good of return. The reimbursement of the expenses of return will be made by cheque or bank transfer within 3 weeks upon receipt of the product, subject to submission of proof of the amount paid.

13. guarantee of the products, insurance, service

The contractual warranty is function of the sold material. Unless otherwise stated, it is in France metropolitan, a year (except for the cables and power supplies that are guaranteed only a month) and 2 months for second-hand products or reconditioned. Some materials can be secured directly by the manufacturer and have a longer warranty. For products that have a warranty specific constructor (support of warranty directly by the manufacturer, or on-site warranty) or specific warranty, the customer must contact directly the manufacturer, without passing through our company.

Note: consumables, the drawers caisse and other devices purely mechanical, as well as the software do not fall under the warranty.

In the event of failure of a any equipment under warranty, the WAAPOS company will make every effort to ensure the shortest possible repair times and cannot be held responsible for any delays of repair of manufacturers as well as possible consequences directly or indirectly the operation (loss of turnover, for example) or on persons of the client company , or the loss of data recorded by it. The client will therefore ensure necessary backups. Our company undertakes only to ensure the replacement of defective parts and the repair of damage of the goods supplied to the customer by his care. If equipment cannot be replaced by an identical hardware, it will be proposed to the client hardware equivalent or higher, or a memo. No material substitution cannot be lent during this period of immobilization. 

The warranty applies only by reference material and all its accessories in our premises after naming a return agreement number which will identify the address of returned material. This return authorization number must appear clearly on the package. Any package did not a prior application will be systematically refused. Material should be sent in its original packaging in tracking packages. Removal costs remain the responsibility of the purchaser. Moreover, where the equipment was returned and no fault was found, the postage for the return will also be charged to the buyer.

Exclusion: Warranties exclude external damage (shock, liquid, insects...), viruses, damage from improper use of the products, damage from a servicer not authorized by our company or the manufacturer or handling of user errors. In each of these cases, a repair estimate will be sent to the client.

14. right of withdrawal

The buyer enjoys no right of withdrawal of any nature whatsoever as it undertakes to use the material in the context of his professional activity.

The non-professional buyer, within the meaning of the Decree n ° 78-464 of 24 March 1978, covered by the guarantee legal under the conditions of articles 1641 and following of the civil Code.

15 informatique et Libertés

Our company collects information about you when you create your customer account. This information allows us to perform including operations relating to the management of customers, prospecting, trade statistics, to the management of applications for right of access, rectification and opposition, unpaid invoices and management of litigation, to the management of promotional operations, the management of the notice. These data can be used to send information and promotional offers on the part of our company, you can unsubscribe at any time by UN-checking the "subscribe to newsletter" in the tab "my account, your personal information. In accordance with the provisions of the law Informatique et Libertés of 6 January 1978 (amended by the law of 6 August 2004 on the protection of individuals with regard to the processing of personal data), you have a right of access, rectification and opposition on your collected personal data. These rights can be exercised by writing to WAAPOS 36 path of Aubagne 13600 CEYRESTE

16 cases of force majeure

None of the two parties will have failed in its contractual obligations, to the extent where their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Will be regarded as unforeseeable circumstances or force majeure any fact or circumstance compelling, exterior to the parties, unpredictable, unpreventable, independent of the will of the parties and which cannot be prevented by them, despite all the efforts reasonably possible. The party affected by such circumstances as shall notify the other within ten working days of the date on which it has become aware. The two parties closer then, within a period of one month, unless this is impossible due to the cases of force majeure, to examine the incidence of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasting more than three months, the present general conditions may be terminated by the injured party. Explicitly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the courts and the french courts: the blocking of the means of transportation or supplies, earthquakes, fires, storms, floods, lightning; the judgment of the telecommunication networks or difficulties specific to the external telecommunications networks to the customers

17. applicable law

The present general conditions are subject to French law. It is for the rules of Fund and the rules of form. In case of dispute or claim, the purchaser will address in priority for the WAAPOS company to get an amicable solution. In a second time and in the event of recourse, the buyer may file a claim with the only competent Marseille commercial court.